At Journo Resources we’re committed to transparency and privacy — we’ve done our best to build a data and privacy policy that reflects that and is easy to understand.
Here’s everything you need to know — and, for clarity, this policy applies to all information collected or submitted on this website (www.journoresources.org.uk), our social media channels, our newsletter, our events, and membership services.
First things first, you need to know that we’re a limited company (No: 10907938) and our registered address is:
13 Brake Wood Close, Fremington, Barnstaple, Devon, EX31 3DP
We’re also registered with the Information Commissioner’s Office, and our registration number is ZA543091.
By using this website. or any of our other services, you agree to our terms and policies. These terms were last updated in November 2023. Any questions? Drop us a line at hello@journoresources.org.uk.
What Types Of Information Do You Collect?
The information we collect to run our services falls into two areas:
- Information we collect automatically through your use of our website or partner services. This includes things like the number of times a page is visited, or where people are viewing our website from.
- Information that is provided voluntarily by you. For example, if you register for our newsletter, sign up for an event, or provide information to our crowdsourced databases. This may also be when you email or direct message us.
What Data Do You Collect Automatically?
If you’re a visitor to this website, we use some anonymous analytics tools to monitor traffic to the website. This helps us to work out which pages are the most useful and helps us to prove the impact of our work to partners, supporters, and funders.
Part of our mission is reaching as many people as possible, especially those from marginalised and underrepresented backgrounds. This is why having some information about who is using the website is really helpful.
This kind of information cannot identify you personally and is purely statistical data. It does not include any personal details whatsoever.
Often, this is done using cookies. These are small files of letters and numbers that are downloaded onto your computer when you visit our website, allowing us to see things like the number of people viewing the site. You can see more details here on how they work and how you can disable them.
Here are the tools we use to do this:
- Google Analytics: This is our primary method of measuring how well-used our site is. Google does this by using cookies and it allows us to see how many people have viewed various pages and how long for. It also gives us a best guess of where people are located on a county or city level and things like age demographics (grouped into sections, such as 18–24). You can see the full privacy policy from Google Analytics here and this is an easy tool to opt out.
- WordPress/JetPack: This site is run on WordPress, which also comes with a built-in analytics program called Jetpack. This collects similar information to Google Analytics and you can see their full privacy policy here, as well as details of how to opt out.
- Affiliate Links: Occasionally, we also use affiliate links on our jobs board or in our articles. Clicking these links allows us to increase our income and pay for the website to be run, as we receive a small fee in certain cases. This works by them providing us with a unique link to use on our website, so they know that the traffic we send them comes from us.
Currently, our affiliate partners are:
- Amazon: We abide by their affiliate policy here and receive a small commission if you go on to buy a product.
- Total Jobs: Their privacy policy is available here and we receive a small fee each time you click a link.
- CV Library: Their privacy policy is available here and we receive a small fee if you go on to apply for a job.
We will always clearly say when we’re using affiliate links. This may be via a note in the article or via a list of affiliate providers on our jobs board. This means you can opt out by not clicking on the link in question. Clicking these links does not give us any additional data about your location, name, or which jobs you have applied for. These links may also be used on our social media channels.
- Bit.ly: We sometimes use Bit.ly to measure how many people click through to external sites. This helps us measure how effective our work is. You can opt out of this by not clicking on Bit.ly links, which are identified by the bit.ly/ structure. You can view the Bit.ly privacy policy here.
- Aptabase: This measures usage of our app JR Transcribe and gives us a total counter of how many times the app has been used. It cannot link this information with you or your account, nor gather any personal information about you or see your transcripts. You can see the privacy policy here.
What Other Information Do You Collect? Why?
From time to time, Journo Resources also collects other data with your explicit consent. This is to improve the services we provide to you, to offer specific services, and to create resources which help the wider journalism community.
The Journo Resources Newsletter (via Substack)
The Journo Resources newsletter is a weekly round-up of opportunities curated by our team. In order to access this service, users must provide their email address and name, either through a form on our website or through our Substack homepage.
We only send our newsletters to people who actively consent to receiving such communications in the ways outlined above — we do not add any addresses to the list manually or by any other means. For example, we wouldn’t add it to the list if you completed a feedback form or submitted a rate to our database.
The data is held securely in Substack, a service which can only be accessed by Journo Resources staff via a secure password. This data is handled by Substack and you can see their full privacy policy here. Substack also collects data on how emails are received — for example, if you opened the newsletter or if you clicked on a link. This data is used by our team in a general sense to make sure we provide the most relevant opportunities. We do not take part in any targeted advertising.
You are free to unsubscribe at any time, either by using the unsubscribe function at the bottom of every newsletter or by emailing us directly. If you do opt-out, we will retain only the minimum information needed to make sure you don’t receive any further communications from us.
We also offer readers the opportunity to become a ‘member’ via Substack, enabling you to access extra benefits. Your payment information is not seen by Journo Resources. We cannot access details such as your card number, CVC, or other payment details. This is handled by Substack and its payment provider Stripe. You can see Stripe’s privacy policy here.
Previously, we used MailChimp as our email newsletter provider. However, all data has now been transferred to Substack securely and the MailChimp account has been permanently deleted. For reference, you can see full details on Mailchimp’s privacy policy here.
Journo Resources Membership (via Steady)
Users can sign up for additional Journo Resources benefits by becoming a member and paying a monthly fee — this includes accessing our transcription app, passes to our events, and more. This is facilitated through our service provider Steady — you can see their full privacy policy here. Data can only be accessed via Journo Resources staff by a secure password and is only used to fulfil the benefits of membership.
Steady currently offers three ways to pay for these services, each of which is governed by the service provider’s own privacy policies. These are PayPal (view policy), Apple Pay (view policy), and GoCardless (view policy). Your payment information is not seen by Journo Resources. We cannot access details such as your card number, CVC, or other payment details.
Steady also collects data on how emails as part of the membership are received — for example, if you opened the newsletter and if you clicked on a link. This data is used by our team in a general sense to make sure we provide the most relevant opportunities. We do not take part in any targeted advertising.
You may cancel and leave the membership at any time. You can see full details here. If you do opt out, we will retain only the minimum information needed to ensure you don’t receive any further communications from us.
Member Benefits
Some of the benefits offered as part of membership are run using additional service providers. These providers are:
- Discord: This is where we run our membership server and community. You can see their privacy policy here.
- TicketTailor: We use this platform to run sign-ups for our live events and offer discount codes to members. You can see their privacy policy here.
- YouTube: Our watch back library is hosted on YouTube. You can see their privacy policy here.
- JR Transcribe: This app is built by the Journo Resources team and is covered by this privacy policy. It collects no personal or identifying data whatsoever — you can see the Aptabase privacy policy here.
Guest Access
From time to time, Journo Resources may offer a limited number of free memberships as part of competitions, offers, or support packages. In these instances, users in receipt of the offer must confirm in writing that they would like to take up the offer (explicit consent).
They will then be added as a guest by a Journo Resources staff member and receive a further opt-in email from Steady (explicit consent). If they take no action on the opt-in email, no further communications will be sent and membership will not commence.
Guests do not provide any payment information to access the service. The length of the membership offered will be clearly stated in the original offer, after such time the services will cease. Guests are free to cancel the membership at any time.
Institutional Member
Journo Resources also offers institutions the opportunity to purchase memberships in bulk for their staff, students, or members. This is run using the same framework as ‘Guest Access’ above, meaning individuals must provide explicit consent as part of the onboarding process.
To begin the process, institutions can either:
- Provide the email addresses and names of those they wish to offer the service to via legitimate interest. We recommend the organisation informs their members of this ahead of time, to give them an opt-out opportunity;
- Journo Resources can provide a Google Form to allow users to opt in and provide their email addresses and names.
In both cases, this information will only be used to add guest members to the Steady system. It will be stored in our secure Google or Zoho Drive and deleted after use.
When Journo Resources has the data from either option a or b, we will add the emails to the Steady system as a guest member. This will generate an automatic opt-in email where users must provide explicit consent. If they take no action on the opt-in email, no further communications will be sent and membership will not commence.
Guests do not provide any payment information to access the service. The length of the membership offered will be clearly stated in the original offer, after such time the services will cease. Guests are free to cancel the membership at any time.
User Surveys and Forms (via Google Forms + Website)
From time to time, we run user surveys. These are done to help us improve what we offer, support the journalism community, and gain a better picture of our audience. For example, our annual user survey asks what parts of the website you find most useful and our freelance rates database provides anonymised data points for all journalists.
By using our website or other resources you are under no obligation to fill out any of these forms — or any particular questions in any form. This makes no impact on your access to our resources. No data submitted via a form to Journo Resources is used for any other purpose than the one stated on the form in question. No data is sold or passed to third parties and we do not automatically subscribe you to any other communications or services. We will never use this for targeted advertising.
In all our forms we ask for the minimum amount of data required to fulfil the purpose. We may ask for your email and name — this will only be used to contact you should there be a query about your submission or if you have requested a response. We may ask for demographic information such as age or general location, to assess if we are reaching as broad a demographic with our tools and resources as possible. We will never publish your name or contact details in conjunction with any submission — any published submissions are generalised and anonymous. We will advise you of this process on individual surveys, so you can make an informed decision about submitting.
Our user surveys are run either as part of our website or through Google Forms. The data is stored securely either on our WordPress or Google Drive, which is only accessible to Journo Resources staff via a secure login.
Donations & Shop (via Ko-fi)
Journo Resources collects donations (both one-off and monthly) to fund the service. We also offer a limited number of shop purchases, such as our annual magazine. Both of these services are run through our service provider Ko-fi — you can see their privacy policy here.
Ko-fi offers payment through PayPal (view policy) and Stripe (view policy). Your payment information is not seen by Journo Resources. We cannot access details such as your card number, CVC, or other payment details.
Any data provided as part of your donation or purchase will only be used for the purposes of fulfilling your order or thanking you for your donation. We will not send you any further mailings, pass your data on to any third parties, or sign you up for any of our other services.
If you have a recurring donation, you may cancel at any point. If you do opt-out, we will retain only the minimum information needed to make sure you don’t receive any further communications from us.
Event Sign-Ups (via Ticket Tailor & Zoom)
Our event sales are run through Ticket Tailor — you can see their full privacy policy here. We ask for the minimum amount of data possible to register you for the event, which is used only for the purpose of running the event.
Payment is run via TicketTailor and their provider Stripe. You can see Stripe’s privacy policy here. Your payment information is not seen by Journo Resources. We cannot access details such as your card number, CVC, or other payment details.
Your data will not be exported, passed to any third parties, or used in any other way than to communicate with you about the event. We will not contact you for any other purposes than the event you have signed up for.
Our online events are run on Zoom. You can see their privacy policy here. Our watch back library is hosted on YouTube. You can see their privacy policy here.
We reserve the right to take photographs, videos, and other media at events we run, as well as write up articles about events — please make yourself known to a member of Journo Resources staff if you don’t wish to take part in these. This will have no bearing on being able to come to an event.
Open Source Data
We also collect open-source data from other organisations — for example, we scrape job sites such as Hold The Front Page, Journalism.co.uk, and Cision for salary and freelance data. We will always signpost information which has come from other sources clearly and openly.
Do You Target Advertising To Me Based On My Data?
No. Journo Resources does not undertake any individually targeted marketing based on the data we collect. We run no personalised advert campaigns — any advertising we run is site-wide.
How Do You Store My Information?
All information is stored through the use of secure service providers, as listed above, and is only accessed by Journo Resources staff. All staff receive training on data safety and we use secure 2FA wherever possible.
These services include, but are not limited to: Substack, Steady, TicketTailor, Ko-fi, WordPress, Google Drive, Paypal, Stripe, Bit.ly, and Zoho.
No personally identifying information is ever exported from these sources.
Can I Request To See What Information You Have And Have It Deleted?
Of course! If you’d like to see what information (if any) we have about you email hello@journoresources.org.uk the the subject line DATA REQUEST. We’ll aim to respond to all queries within seven working days.
You can also request we delete any information we hold about you at any time. Again, email the address above with the subject line DATA REQUEST. We will respond to all requests within seven working days.
What’s The Deal With Copyright?
Journo Resources reserves all copyright for any material created and used on this site unless explicitly stated otherwise. You may not use, copy, or replicate any part of this site without our express permission.
You retain the copyright to any work you submit to the Journo Resources website, granting us a licence to use it by submitting it.