Reporting to: Head of Research
Location: Flexible
Key purpose: To manage research projects on digital hate and misinformation
Salary: £30,000
Contract: Full-time, permanent role
Opening date: 28 January 2022
Closing date: 28 February 2022
Interview date: 7 March 2022 onwards

Why This Role Is Important – And Why You’ll Make A Difference Doing It

The Center for Countering Digital Hate is a new organisation with offices in Washington DC and London that actively counters the spread of digital hate and misinformation. In the last year we have grown rapidly, while cutting the reach of vaccine disinformation, uprooting far-right networks and exposing the digital ads funding climate denial.​

We are looking for a Research Officer with experience of researching social media to join our growing and talented team. If you have a talent for investigating social media and want to develop your skills while helping to counter hate and lies online, we want to hear from you.

What You’ll Be Doing In This Role

​In this role, you will have lots of opportunities to pitch ideas and develop new research, while supporting our team’s work on social media monitoring, reports and campaigns. You will also take responsibility for maintaining the well-organised databases that underpin our work.

The successful candidate will be supported to develop their own skills and expertise on live topics in the field of digital hate and misinformation. You will join a team that invests in staff and will offer you opportunities to publish impactful research on issues that matter to us all.

What We Think You’ll Need To Be Able To Do The Job

​To do this job, you will need to show that you have experience of producing accurate and original research about social media trends. Experience of original research on our topics is not required, but you will need a strong understanding of digital hate and misinformation.

We are interested in candidates from a range of research backgrounds, whether it’s academia, journalism, social media marketing, politics or something else entirely. Above all you must be well-organised and accurate, with an ability to work collaboratively and communicate clearly with other members of your team.​

We know our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team.​

Job Description

• Investigating how digital hate and misinformation is spread and funded
• Producing accurate, properly referenced and well-written research notes
• Assisting with data gathering for ongoing campaigns, research projects and reports
• Compiling well-organised and referenced knowledge bases on key topics
• Maintaining and regularly updating the organisation’s existing databases
• Writing compelling articles, blogs, press notes and briefings based on our research
• Monitoring social media to identify emerging trends on key topics
• Providing research support to the organisation’s other priorities as required
• Support the team in any other way that is required in a small organisation

Person Specification

Essential

• Experience of producing well-written, organised and properly referenced research
• Good understanding of social networks and strong interest in online culture
• Ability to communicate clearly with colleagues on deadlines and research priorities
• Basic data entry and analysis skills using applications such as Microsoft Excel
• Good written communication skills, including writing briefings, articles or reports
• A commitment to our organisation’s values and developing your research skills
• Ability to exercise discretion and maintain confidentiality of organisational information
• Ability to work in a small team where workload is shared to meet tight deadlines​

Desirable

• Experience of writing original research on the topics of online hate or misinformation
• Experience of converting research into press and social media interventions
• Experience collaborating on complex campaigns, projects and reports
• Experience of operating social media accounts for a campaign or organisation
• Experience of using and collating data from social media tools such as CrowdTangle
• Experience of using project management software such as Trello

How To Apply

Please click here to apply for this job using our online application form. Please mention Journo Resources when you apply. It really helps us out.