The Center for Countering Digital Hate is a growing organisation with offices in Washington DC and London that actively counters the spread of digital hate, misinformation and harms to children. In recent years we have expanded rapidly, exposing the ways in which social media platforms amplify harmful content to boost their ad revenues.

We are looking for a Research Officer with experience of researching social media to join our growing and talented team. If you have a talent for investigating social media and want to develop your skills while helping to counter hate and lies online, we want to hear from you.

About The Role

In this role, you will have lots of opportunities to pitch ideas and develop new research, while supporting our team’s work on social media monitoring, reports and campaigns. You will also take responsibility for maintaining the well-organised datasets that underpin our work.

The successful candidate will be supported to develop their own skills and expertise on live topics in the field of digital hate and misinformation. You will join a team that invests in staff and will offer you opportunities to publish impactful research on issues that matter to us all.

About You

To do this job, you will need to show that you have experience of producing accurate and original research about social media trends. Experience of original research on our topics is not required, but you will need a strong understanding of digital hate and misinformation.

We are interested in candidates from a range of research backgrounds, whether it’s academia, journalism, social media marketing, politics or something else entirely. Above all you must be well-organised and accurate, with an ability to work collaboratively and communicate clearly with other members of your team.

To apply for this opportunity, please click the button below and fill out our application form.

Job Responsibilities

• Investigating how platforms promote hate, misinformation and harms to children
• Producing accurate, properly referenced and well-written research notes
• Gathering and analysing data for ongoing campaigns, research projects and reports
• Compiling well-organised and referenced knowledge bases on key topics
• Maintaining and regularly updating the organisation’s existing datasets
• Writing compelling press notes, reports and briefings based on our research
• Monitoring news and social media to identify emerging trends on key topics
• Providing research support to the organisation’s other priorities as required
• Support the team in any other way that is required in a small organisation

Person Specification

Essential

• Experience of producing well-written, organised and properly referenced research
• Good understanding of social media platforms and strong interest in online culture
• Good written communication skills, including writing briefings, articles or reports
• Ability to communicate clearly with our team on deadlines and research priorities
• Basic data entry and analysis skills using applications such as Microsoft Excel
• A commitment to our organisation’s values and developing your research skills
• Ability to exercise discretion and maintain confidentiality of our information
• Ability to work in a small team where workload is shared to meet tight deadlines

Desirable

• Experience of writing original research about digital hate, misinformation or harms
• Experience of converting research into press and social media outputs
• Experience collaborating on complex projects, reports or campaigns
• Experience of operating social media accounts for a campaign or organisation
• Experience using and collating data from social media tools such as CrowdTangle
• Experience of using project management tools and systems such as Asana or Agile

Compensation Package

• Location: London, UK, hybrid
• Salary: £33,000 – £35,000
• 28 days annual leave plus bank holidays
• Extra Birthday Bonus Day off
• Christmas Period bonus days off
• Mental Health support
• Pension
• Flexible working
• Enhanced parental leave policies
• Active social calendar

At this point, we hope you’re feeling excited about the job description you’re reading. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

We believe that all people are capable of great things. Because of this, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

If you need reasonable adjustments or have any questions please do email us at jobs@counterhate.co.uk. The person should have a right to live and work in the UK upon application.

How To Apply

Apply directly via the CCDH website via the button below.

Do mention Journo Resources when you apply. It really helps us out.